FAQs

[ KNOW MORE ]

Frequently Asked
Questions

ABOUT LUXFIT

What is LuxFit?

LuxFit is a training facility that provides a science-based training program for members interested in a supportive community, outdoor training, and performance gains. While most gyms focus on ultimate client experience, LuxFit also focuses on an ultimate TRAINER experience. Our team and our community is what makes LuxFit a unique work and successful work environment.

What services do you offer?

We offer a range of services to support our members in their training journey. We specialize in personal training, group fitness classes, open gym memberships, and Revive services

      • Personal Training: this includes one-on-one, two-on-one (buddy), and three-on-one small        group training
      • Group Fitness: program specific classes designed to achieve progressive overload
      • Open Gym: solo workouts to be done on your own. Provides full access to our facilities,               including all equipment and space any time we're open
      • Revive: including assisted stretching and physical therapy
      • Boxing: this includes one-on-one, private small groups, and group fitness

Where is LuxFit located?

We currently have three locations in San Francisco:

      • LuxFit Hayes Valley: located in the heart of Hayes Valley - where LuxFit started! With multiple dining, recreation, retail, and open seating opportunities within a two block distance, you’ll love spending time in our neighborhood!
      • LuxFit East Cut: located in one of the densest neighborhoods in San Francisco. With the amount of eyes on LuxFit East Cut, training here will be sure to open multiple doors for any future career.
      • LuxFit Mission Rock: our latest and first indoor location!. Nestled in the vibrant Mission Bay neighborhood, LuxFit Mission Rock offers an unparalleled fitness experience in a prime location. Surrounded by a dynamic mix of dining, recreation, retail, and scenic waterfront views, our newest location is the perfect spot to elevate your fitness journey while enjoying all that Mission Rock has to offer.

Can I drop in to work out?

Yes! We offer one-day passes at $25 for non-members and just $15 for members. One-day passes can be purchased [here].

MEMBERSHIPS

What memberships do you offer?

LuxFit specializes in personal training. This includes one on one, two on one (buddy), and three on one small group training. LuxFit also offers group classes and open gym memberships. All of our memberships are month-to-month, grant access to all of our locations, and give members the ability to attend group fitness and/or open gym workouts. 

We offer three membership options:
      • Core ($150/month): includes Open Gym access across all locations, quarterly coach check-in and programming adjustments, access to InBody, $150/month (open gym only)
      • 3x/week ($185/month): includes all the benefits of Core plus customized programming and 3 Group Fitness classes/week
      • Unlimited ($250/month): includes all the benefits of Core plus customized programming and unlimited Group Fitness classes

What is your membership cancellation and freezing policy?

Our cancellation policy requires you request a cancellation via email at [email protected] 5 days before your membership renews. If you are going on an extended vacation or unable to use the club for a brief period, we recommend that you freeze your membership, instead of canceling.

Can I use my membership at any LuxFit location?

Yes! All of our memberships can be used in all locations.

PERSONAL TRAINING

How do I get started on Personal Training?

Start by contacting us for a complimentary consultation, where we'll discuss your fitness goals, background, and preferred training style. Based on this, we'll provide you with a list of recommended trainers for your customized movement screening. You can then choose the trainer that best fits your needs.

Next, enjoy a complimentary fitness assessment with your certified elite trainer - this is your journey, so have fun with it! After the screening, we'll activate your membership and schedule your sessions to kick off your transformation.

What options do you have for Personal Training?

We offer a range of personal training options to suit your needs, including one-on-one sessions, two-on-one (buddy) training, and small group training for up to three people. Our packages range from 6 to 36 sessions, allowing you to choose the option that best fits your goals.

GROUP FITNESS

What Group Fitness classes do you offer?

We offer a variety of Group Fitness classes across different workout modalities. Our classes slightly vary by location. Check out our Group Fitness page to learn more. 

How do I book a class?

You can book classes in the Momence app or directly via our website here.

Can I attend a class if I didn’t book it?

We accept walk-ins to each class if there is space available. Please check with the Front Desk when you arrive at the facility.

What is your class cancellation policy?

If you are not going to be able to make the class, you can cancel at least 4 hours prior. This allows us to make sure someone else gets that spot. Anything canceled less than 4 hours before class starts is considered a late cancel and you will incur a no-show fee (pulled credit) if you have a membership. If you purchased a single class you will forfeit the class.

What if I miss class?

If you book a class under your membership and don’t show up, you’ll forfeit the class and receive a no-show fee. If you have a class package, you just forfeit your class.

How do I download the LuxFit app?

Visit here.

OTHER THINGS TO KNOW

Is LuxFit dog-friendly?

Yes, we are dog-friendly! We only ask that your furry friend is on a leash and that you clean up after them to ensure a safe and enjoyable environment for everyone.

Do you have lockers at the facility?

Yes! We have lockers in all of our All LuxFit facilities.

Do you have showers at the facility?

We have showers at our Mission Rock location. 

What happens on rainy days?

On days when it rains, we have large canopies to cover to help stay dry and safe. We operate LuxFit rain or shine, seven days a week!

Can I work out if I’m pregnant or just had a baby?

Yes, you can work out while pregnant or if you just had a baby! We recommend consulting with your healthcare provider before starting or continuing your fitness routine to ensure it’s safe for you and your baby. Our coaches are experienced in modifying exercises to accommodate your needs, so you can stay active and healthy throughout your pregnancy.

How do I become a LuxFit coach?

We are always looking for the correct individuals! Please send a resume to [email protected].

Do you offer gift cards?

Definitely! There’s nothing better than gifting the love of fitness to your loved one. Please email us at [email protected] to get your gift card set up. 

[ Contact us ]

Have a Question?

Don't be shy... drop us a line. We'd love to hear from you.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

[ Book a session ] START YOUR TRANSFORMATION

Get Started